Meridian Logistics
Supply ChainChallenge
Manual tracking of 500+ daily shipments caused delays and customer complaints
Solution
Implemented intelligent monitoring system with real-time alerts for disruptions
Results
Read full storyShow less
Full story
Meridian Logistics struggled with visibility across their complex supply chain. With hundreds of shipments daily across multiple carriers, their team spent countless hours manually checking tracking information and fielding customer complaints about delayed shipments. We built a custom intelligent monitoring system that integrates with their carriers' APIs, monitors shipments in real-time, and automatically alerts the team when issues arise. The system uses predictive analytics to identify potential delays before they impact customers, enabling proactive communication and problem-solving.
Technologies used
“Intraverse transformed how we monitor our supply chain. We catch issues before they become problems.”
Sarah ChenVP of Operations, Meridian Logistics